Issue:
After deploying the PowerChute Network Shutdown Appliance to a vSAN Datastore, a configuration change is required to allow for graceful shutdown of the vSAN Cluster.

Product Line:
PowerChute Network Shutdown version v4.3, v4.4.x

Environment:
PowerChute Network Shutdown Appliance version v4.3, v4.4.x deployed on vSAN Datastore on one of the Hosts that is part of the vSAN Cluster.

Cause:
Software issue

Solution:

NOTE: PowerChute Network Shutdown versions 4.3 and 4.4.x have been discontinued. Please download PowerChute Network Shutdown version 5.x from https://www.se.com/ww/en/product/SFPCNS50/software-powerchute-network-shutdown-v5-0-licensed-for-hyperconverged-and-virtual-infrastructure/
For assistance with installing and configuring PowerChute Network Shutdown version 5 for VMware




For PowerChute Network Shutdown version v4.3

1. Log into the PowerChute Appliance as root
2. Enter the command systemctl stop PowerChute to stop the PowerChute service
3. Edit pcnsconfig.ini The command to enter is vi /opt/APC/PowerChute/group1/pcnsconfig.ini  . If not familiar with using vi editor, another option is to copy the file to a Windows system. Edit with text editor, then copy the file back.
4. Add Skip_Maintenance_Mode = true to the [HostDetails] section of the pcnsconfig.ini file (see example below) and save the file.
5. Enter the command systemctl start PowerChute to start the PowerChute service

1. Log into the PowerChute 4.4 web interface
2. Go to Vitalization Settings
3. Select Skip Host Maintenance Mode

Released for:Schneider Electric Ireland