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Why does EcoStruxure Control Expert Classic v15.3 ask me to log in?

Whenever you launch EcoStruxure Control Expert Classic v15.3, a Username and Password prompt appears.

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There are three possible reasons why EcoStruxure Control Expert Classic v15.3 is asking for a username and password.

Reason 1:
The default password for the SecurityAdmin profile has expired.

Before performing the following steps, ensure the logged in user has Administrator privileges.
  1. Search Computer Management in the start menu (Run as Administrator)
  2. Expand the System Tools
  3. Expand the Local Users and Groups
  4. Click on Users
  5. Double click on SecurityAdmin
  6. Check the box for 'Password never expiries'
  7. Click 'Apply'
  8. Click 'OK'
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Reason 2:
SecurityAdmin profile is not part of the 'Log on as a service' policy. This may be due to local IT removing SecurityAdmin from the 'Log on as a service' policy.

Before performing the following steps, ensure the logged in user has Administrator privileges.
  1. Search Edit group policy in the start menu
  2. Expand the Computer Configuration
  3. Expand the Windows Settings
  4. Expand the Security Settings
  5. Expand the Local Policies
  6. Click on User Rights Assignment
  7. Double click on Log on as a service
  8. Click Add User or Group
  9. In the text box enter SecurityAdmin
  10. Click Check Names
  11. Click OK
  12. Click Apply
  13. Click OK
  14. Restart PC
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Reason 3:
There is an inconsistency in the security database, please contact Support for ControlExpert_V153_HF007 installation.

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