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Offline activation of the PowerChute Network Shutdown license failed with the error “Request is tampered, error code: ERROR:22; Non-XML input was encountered where XML input is expected.”

Issue:
Offline activation of the PowerChute Network Shutdown license failed with the error “Request is tampered, error code: ERROR:22; Non-XML input was encountered where XML input is expected.”
Offline activation failed error

Product:
PowerChute Network Shutdown version 5

Environment:
All supported OS

Cause:
Adding the Activation code incorrectly in Schneider Exchange.

Solution:
See the attached PDF for full instructions.

Schneider Electric Ireland

Attachment(s)

Offline activation of the PowerChute Network Shutdown license failed with the error.pdfOffline activation of the PowerChute Network Shutdown license failed with the error.pdf [287.92 KB]
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