EM4800 Error Message "The Current Meter Cannot Be Connected To"

שאלות נפוצות

Issue
When using the EM4800 configuration Tool and an error message that says "The Current Meter Cannot be connected To" over ethernet communications.

Product
EM4800 Series Meter

Environment
EM4800 Configuration Tool

Cause
This happens when a static IP address is not being used. If you are using a dynamic IP address this error can occur.

Resolution
You must enable DHCP in the EM4800 Configuration Tool. See Picture below to select DHCP Enable.