{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
How can we help you today?
Why do I get the error "Vijeo-frame could not create the automation document" when I launch Vijeo Designer?

Article available in these languages: Spanish

Issue:
Upon completing the installation of Vijeo Designer, the software is unable to launch. The green splash screen stays on the screen and behind it, there is an error stating "Could no create the automation document".

Product Line:
Vijeo Designer (all versions)

Resolution:
The Vijeo Designer version 6.2 installation program did not properly run the secondary/background processes to register the .dll files to the Windows operating system. This typically occurs when Windows require elevated administrator privileges to install software.

To resolve this issue, the simplest thing to do is to uninstall Vijeo Designer first. Then upon re-installing the software, make sure you find the Setup.exe file and right-click on it to select "Run As Administrator".

This will give the installation package elevated administrator privileges to properly install the software.

NOTE: If the issue still persists, please reach out to us at Technical Support.
https://www.se.com/us/en/work/support/customer-care/brand-selection/

Schneider Electric India

Explore more
Range:
Articles that might be helpful Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: