Unable to communicate to Control Expert PLC when programmed with EcoStruxure Operator Terminal Expert

How can we help you today?

Issue:

Unable to communicate to PLC when linking an XVM / STU file into EcoStruxure Operator Terminal Expert.

Product Line:

EcoStruxure Operator Terminal Expert, Control Expert

Resolution:

In order to properly communicate to a PLC programmed with Control Expert when linking an XVM or STU file, in EcoStruxure Operator Terminal Expert, you must remember to turn on the Data Dictionary feature in Control Expert.

Here is where you can turn on the setting:

Control Expert Data Dictionary

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)