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How to reset the Geo SCADA super-user account in case you forgot the password
It is possible to reset the Geo SCADA super-user account in case its password is lost. The user must have Windows Administrative rights to that computer.
The procedure is the following:![Programs Programs](https://ckm-content.se.com/ckmContent/servlet/servlet.ImageServer?id=0158V000009c3t7QAA&oid=00DA0000000abSmMAI)
![Splash Splash](https://ckm-content.se.com/ckmContent/servlet/servlet.ImageServer?id=0158V000009c3vOQAQ&oid=00DA0000000abSmMAI)
![Modify Modify](https://ckm-content.se.com/ckmContent/servlet/servlet.ImageServer?id=0158V000009c3vPQAQ&oid=00DA0000000abSmMAI)
![Checkbox Checkbox](https://ckm-content.se.com/ckmContent/servlet/servlet.ImageServer?id=0158V000009c3xJQAQ&oid=00DA0000000abSmMAI)
![user user](https://ckm-content.se.com/ckmContent/servlet/servlet.ImageServer?id=0158V000009c3xsQAA&oid=00DA0000000abSmMAI)
![install install](https://ckm-content.se.com/ckmContent/servlet/servlet.ImageServer?id=0158V000009c40NQAQ&oid=00DA0000000abSmMAI)
![finish finish](https://ckm-content.se.com/ckmContent/servlet/servlet.ImageServer?id=0158V000009c40OQAQ&oid=00DA0000000abSmMAI)
The procedure is the following:
- Shutdown the Geo SCADA Server, wait until it is down, with the Server icon in gray color
- Go to Windows Control Panel and select the “Programs and Features” option:
- Under “Uninstall or change a program”, click on “Schneider Electric EcoStruxure Geo SCADA Expert 2020” (or the version you have installed) and select the “Change” option:
- This will bring the Geo SCADA installation splash screen. Click on “Next”:
- Click on “Modify”:
- Check the “Change Super-User Account” check-box (don’t change anything else) and click on “Next”:
- Enter the super-user "User Name" and password, then click on “Next”:
- Click on “Install”:
- Click on “Finish”:
- Now you can start Geo SCADA Server. The new account will be available for use. Note that the super-user account must be used carefully and should not be of public knowledge. Best practice is to disable it when an application has proper security settings in place.
Released for:Schneider Electric India
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