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Welcome to the Schneider Electric Website

Welcome to our website.

Redefine your maintenance strategy today and make a real impact in your company

We know how challenging it can be to manage your assets in a context of high-speed electrification with renewables impacting power quality, energy costs rising, and scarcity of people. Yet, your number one priority is to keep your operations running and minimise downtime and related costs. As an EcoCare member, you can take real action as we help you:
  • Reduce by up to 75% electrical failure risk and unplanned downtime.*
  • Reduce by up to 40% on-site activities and planned downtime costs.** 
  • Extend asset lifespan and avoid carbon emissions.

* This percentage is non-contractual and is based on our experience and expertise for the main root cause of electrical failure risk observed in low and medium-voltage equipment and for which Schneider Electric has developed solutions.

** This percentage is non-contractual and is based on the time between two manufacturer maintenance activities for low and medium voltage equipment which can be extended by up to 2 years compared to a traditional calendar-based maintenance contract, from 3 to 5 years. This percentage also applies to the average maintenance intervals for modular data centre systems (UPS, Switchgear, and Cooling).

What's EcoCare membership?

EcoCare is all about exclusivity. You’ll get proactive insights into your operation supported by our deep expertise throughout the entire equipment and system lifecycle. As an EcoCare member, you’ll get:

  • Faster response times to technical and emergency support.
  • Access to our services experts, combined with innovative digital capabilities.
  • A unique digital experience to make the management of your daily operations much easier.
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EcoCare gathers the best from our people, expertise, and digital capabilities

With EcoCare membership, we offer the depth of our expertise combined with innovative digital capabilities across the equipment and system lifecycle. Unlock the full potential of your connectable products and systems and rely on our experts to proactively monitor 24/7, support, maintain, fix, advise, and empower your team.

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Advanced support

Exclusive access to our experts and support team, on-site and remotely, along with a dedicated customer success management team.
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Monitoring and optimisation

24/7 remote monitoring and alarming by our remote experts, along with consultancy with advanced algorithms and predictive analytics.

Faster response and member rates

Exclusive response time for emergency support and member rates for spare parts and other services.
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Unique digital experience

Access to a personalised digital experience with mySchneider, including visibility of your assets under management, chat, specialised trainings, and others.

EcoCare offers

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EcoCare for electrical distribution equipment

The membership offers exclusive priority access to our experts and support combined with innovative digital capabilities across the electrical distribution equipment lifecycle.

EcoCare for Three-phase UPS

Skip the drama when it comes to managing your Three-Phase UPS through a membership with exclusive support and innovative digital services.
Ecocare advance

EcoCare Advanced

We empower your teams to run a resilient, safe, efficient and sustainable operation by anticipating and remotely helping you mitigate risks of failures.
Ecocare offer

EcoCare+ Advanced

We anticipate risks of failure to give you the right support at the right time and we optimize the lifecycle of your assets to maximize your business continuity.

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Start your sales enquiry online and an expert will connect with you.
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EcoCare membership insights

Azalys Suez

Discover how Azalys Suez achieved success in waste treatment and energy production with our services.

SMART Modular Technologies

SMART Modular Technologies invested in advanced technologies, digitisation, and expertise essential to remain competitive in the tight semiconductor market. Here's how EcoCare came through.

Nestlé Nescafé

The world’s largest soluble coffee factory improves continuity of service and power reliability with our digital-enabled service plan.
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Discover digital services on the backstage of EcoCare membership

EcoCare members benefit from best-in-class digital services enabled by EcoStruxure IoT architecture and platform along with our remote experts team from the Network Operation Centre (Connected Services Hub).
Explore more

Explore more Services offers

EcoConsult
EcoFit

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All Support & Contact

Find answers now. Search for a solution on your own, or connect with one of our experts.

How can EcoCare membership services plan help ensuring dynamic asset and systems maintenance and sustainable operations?

Schneider Electric EcoCare membership services plan enables you to optimise your equipment and systems maintenance strategy, helping your business operations move toward a more dynamic, electrified, and decarbonised world. As an industrial technology leader and a trusted IIoT partner, Schneider Electric redefines your maintenance by offering innovative digital capabilities that provide proactive expertise to minimise downtime, maximise operational efficiency and safety, and achieve sustainability goals. Companies looking to unlock the full potential of their connectable products from the first day of their installation receive exclusive access to our experts and support team with remote monitoring, diagnosis, and resolution. Our highly qualified experts provide the best remote monitoring services through advanced algorithms and predictive analytics to troubleshoot and fix issues saving travel time and reducing footprint. Get exclusive access to a unique personalised digital experience through the mySchneider portal with visibility of assets under management and specialised training as a part of an effective maintenance plan. Schneider Electric helps industrial owners achieve critical sustainability challenges by offering EcoCare membership with 24/7 expert insights and monitoring of electrical distribution equipment, modular data centre operations, and single-phase UPS lifecycle management.