Issue
The 'STB' button cannot be found after starting the 'Advantys Configuration Software' even though the
'STB' option was selected during the install process.
Product Line
All versions of the 'Advantys Configuration Software'.
Environment
Windows 7, Windows 10
Resolution
The 'STB' button cannot be found after starting the 'Advantys Configuration Software' even though the
'STB' option was selected during the install process.
This problem will happen if the registry settings did not get properly written during the installation process
as a result of a corrupted registry or the user not having full administrative rights to the PC.
To resolve the problem:
- Click on 'Start\Run'
- Type in 'regedt32' to open the Windows registry.
WARNING: BE VERY CAREFUL WHEN USING THE REGISTRY EDITOR IF THESE STEPS ARE NOT FOLLOWED EXACTLY,
YOU MAY INADVERTENTLY DELETE SOMETHING ELSE WHICH CAN CORRUPT YOUR WINDOWS OPERATING
SYSTEM.
- Check the 'HKEY_LOCAL_MACHINE\SOFTWARE\Schneider Electric\Advantys\Settings' Windows
If the settings are not correct:
- Uninstall the Advantys Configuration Software.
- Reboot the PC
- Clean the registry.
- Reboot the PC.
- Log in as an administrator.
- Re-install the software.
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