Issue
The 4300 device type is not listed in the Management Console of ION Enterprise/SPM/PME by default.
Product Line
Ion Enterprise
StruxureWare Power Monitoring (SPM)
Power Monitoring Expert (PME)
4300 ACM
Environment
Management Console
Cause
The 4300 ACM is not on the 'official' list of supported device types in the ION_Network database.
Resolution
*Warning: Irreparable database damage can occur. This procedure should only be performed by users familiar with SQL Server Management Studio.*
*Databases should be backed up prior to performing this procedure.*
The 4300 uses the same translator as the 3300 so selecting the 3300 will allow this device to communicate. (See article FA214002 )
If adding the 4300 selectable option to the drop drown list within the Management Console is desired, execute the following SQL script on the ION_Network database:
Insert Into dbo.DeviceType (Type, DisplayName, EthernetSupport, SecurityModules, UsesFlashFile, IONBufferSize_bytes, TranslatorID, UnsolicitedTickPeriod_ms)
Values('4300','4300 ACM',0,0,'False',4096,1,0)
** See the attachment containing the SQL script text
You will now be able to add a 4300 ACM in Management Console
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