Symmetra PX1-PX2; How to reset the Power View Display user password?

Issue:
How to reset the Power View Display user password?

Product line:
Symmetra PX1 & PX2

Environment:
All models/ all serial numbers

Cause:
I have lost my password. How to reset the Power View Display user password?

Resolution:
Reset the Power View by pressing the ESC, Question mark and Return in the same time.



Power view back door password. Type in the last 8 numbers from the PV serial number (serial number found on white barcode sticker rear of display)

Example: ED032400598222 default Password =00598222

PX2 100k (also applies to the Euro models) there is no need to attempt password reset via the PV display serial entry as with PX1. Instead have FSR or customer log into the UPS NMC go to Admin then the “Local Display” section and reset password from there.

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