Issue
On the PSO with AR (Advanced Reporting) machine when applying PME CU’s, installation is failing at the step – ‘Register cumulative update’ with below error in the install log file –
File does not exist: C:\Program Files (x86)\Schneider Electric\Advanced Reporting Module\ Uninst_PowerMonitoringExpertDCEd\InstallInfo.xml
Product Line
Power SCADA Operation with Advanced Reporting Module with PME v8.2 (CU2 or CU3) and PME v9.0 (CU1, CU2, and SU1)
Environment
Installation
Cause
The Cumulative Update and Security Update installers have a file called HotfixConfig.broker.xml that is hardcoded as ‘Uninst_PowerMonitoringExpertDCEd’ in AR installations.
Resolution
Additional Note
This issue fixed from PME 2020 CU1 onwards.
On the PSO with AR (Advanced Reporting) machine when applying PME CU’s, installation is failing at the step – ‘Register cumulative update’ with below error in the install log file –
File does not exist: C:\Program Files (x86)\Schneider Electric\Advanced Reporting Module\ Uninst_PowerMonitoringExpertDCEd\InstallInfo.xml
Product Line
Power SCADA Operation with Advanced Reporting Module with PME v8.2 (CU2 or CU3) and PME v9.0 (CU1, CU2, and SU1)
Environment
Installation
Cause
The Cumulative Update and Security Update installers have a file called HotfixConfig.broker.xml that is hardcoded as ‘Uninst_PowerMonitoringExpertDCEd’ in AR installations.
Resolution
- With a file archiver (7zip, WnRar) unpack the Cumulative Update.exe or the Security Update.exe
- Open the file HotfixConfig.broker.xml located at CU2 or SU1\Product\Setup\BrokerFragments with an XML editor
- At line 31, remove the DCEd from the entry <inValue>@globalProgramFileFolder/@\Uninst_PowerMonitoringExpertDCEd</inValue>
- It will be: <inValue>@globalProgramFileFolder/@\Uninst_PowerMonitoringExpert</inValue> (see attachments)
- Save the file and run the Setup.exe from the Setup folder to proceed with the installation
Additional Note
This issue fixed from PME 2020 CU1 onwards.
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