What communications cable is needed with my Back-UPS and PowerChute Serial Shutdown?

Issue:
What communications cable is needed with my Back-UPS and PowerChute Serial Shutdown?

Product Line:
PowerChute Serial Shutdown

Environment:
All supported OS

Cause:
Informational

Solution:
NOTE: A Back-UPS model is neither Type-A or Type-B. In the installer PowerChute Serial Shutdown dropdown list, select Back-UPS.

Supported Back-UPS models are:

BV

BVX-LI

BVN /BVK

BE/BN

BK

BX/BN

BR

BGM

Most Back-UPS use cable 940-0127, which is USB A to RJ50

Refer to the model's User's Guide if you need help with the proper cable. Or contact local Technical Support using this link. https://www.apc.com/us/en/support/contact-us/.
NOTE: Depending on your location, you will need to change the local support region in the upper right of the web page.

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