Issue
In PME, In VISTA Voltage L-N data logging is not available for ION meters.
Product Line
PME8.2, PME 9 & PME 2020 & ION meters (PM8000, ION7650, etc).
Cause
In PME VISTA application Voltage L-N data logging is not available for ION meters. This is because if the meter is installed in the star network then L-N reference will not be available so the by default only Voltage L-L is enabled.
Resolution
Please follow the below steps to enable log Voltage L-N logs, there are two areas where the changes must be made.
In PME, In VISTA Voltage L-N data logging is not available for ION meters.
Product Line
PME8.2, PME 9 & PME 2020 & ION meters (PM8000, ION7650, etc).
Cause
In PME VISTA application Voltage L-N data logging is not available for ION meters. This is because if the meter is installed in the star network then L-N reference will not be available so the by default only Voltage L-L is enabled.
Resolution
Please follow the below steps to enable log Voltage L-N logs, there are two areas where the changes must be made.
- In ION meter data recorders must be configured.
- Then in PME VISTA data logger to be modified.
- Please follow the steps in the attached document.