Issue:
Why doesn't the HMIGTO13x0 communicate to the Zelio Smart Relay?

Product Line:
HMIGTO1300/HMIGTO1310

Resolution:
No, the HMIGTO1300 / HMIGTO1310 does not communicate to the Zelio Smart Relay. The COM port is a RJ45 connector which only has 8 pins compared to a standard DSUB9 connector which has 9 pins. The missing pin is required for the communication to work with the Zelio Smart Relay.

Publicado para:Schneider Electric Mexico