What does the error "Advantys STB: An error occurs during the check of DTM compatibility" indicate when opening an EcoStruxure Control Expert project?

Buscar Preguntas Frecuentes

Issue
When opening or building a project that was created using a different installed version of EcoStruxure Control Expert (or Unity Pro) software than what used to create the project, a message reading : "Warning: Potential issue due to the DTM version compatibility: Advantys STB: An error occurs during the check of DTM compatibility (DTM version in application is 7.0.0.0). DTM on the PC: not installed or installed without version information.

Product line
EcoStruxure Control Expert, Unity Pro, Advantys

Resolution
If an Advantys DTM such as STBNIP2212 is used in the project, then the Advantys configuration software must also be installed on the same PC on which the EcoStruxure Control Expert (or Unity Pro) is installed in order to build the PLC project.

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)