Is there a height difference between NetShelter cabinets with standard castors and heavy duty castors?

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Issue:
A customer is asking about height difference caused by changing the castors.

Product Line:
NetShelter SX

Environment:
All versions and serial ranges.

Cause:
There may be a height difference when the castors are changed.

Resolution:
There is no height difference on a cabinet if it uses standard castors or heavy duty castors. This includes AR3xxx, AR3xxx-717, AR3xxxSP.