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What causes a mains overvoltage fault (OSF) on the ATV320 drive?

Issue:
Why the ATV320 drive displays a mains overvoltage fault (OSF)?

Product Line:
Altivar 320

Environment:
All

Cause:
N/A

Resolution:
A mains overvoltage fault can be caused by a number of reasons:

  • Standard high voltage potential on the drive line terminals L1, L2, and L3.  (Supply voltage is too high)
    • Measure voltage phase to phase to confirm that the voltage supplied does not surpass the drive's rating.
  • Power quality issues in the line supply side of the drive.
    • Spikes or poor power quality can over charge the drives DC bus (PA and PC).  These can be hard to pinpoint as the spikes will not be detected by your standard fluke voltage meter.
    • Should be measuring ~1.41 X line voltage coming in.  If it reads higher then that would indicate that the drive is picking up spikes.

“If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:

Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

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