{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.

Search FAQs

How to access the Diagnostics files in a Connexium or Modicon switch

To access the diagnostics files in a Connexium TCSESM switch

To obtain the Diagnostics from a Connexium switch, Log into the TCESEM Web Server.  From the navigation pane, select Diagnostics, then Report.

To retrieve both System Information and Event Log, click on 'Download Switch Dump' at the bottom of the page (see highlighted)

TCSESM web server page

The files contained in the .ZIP file Switch Dump are as listed below:
Connexium switch dump file


To access the diagnostics files in a Modicon MCSESM switch

To obtain the Diagnostics from a Modicon switch, Log into the MCESEM Web Server.
From the navigation pane, select Diagnostics (1), then Report (2).

MCSESM Web access

To download all support files, select Report > Global on the navigation pane.
Then at the bottom of the page, click on the drop-down menu arrow (1) and click 'Download support information' (2).

MCSESM Diagnostics

This will create a ZIP file that will be downloaded to the connected PC containing the following files.
MCSESM Diagnostic files

Schneider Electric Malaysia

Explore more
Product:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Product: