Video: How to upgrade NMC2 AP9630, AP9631, and AP9635 remotely over a network.

Search FAQs

Issue:
How to upgrade APC Network Management Card 2 (NMC2) AP9630, AP9631, and AP9635 remotely over a network.

Product line:
AP9630, AP9631,AP9635
Smart-UPS & Smart-UPS Online
Symmetra RM & Symmetra LX
Smart-UPS VT-Galaxy 3500
Symmetra PX1 and PX2 3 Phase UPS’s

Environment:
All UPS products using Network Management Card 2 (AP9630, AP9631, AP9635)

Cause:
Updating or flashing firmware is necessary to implement new features, correct bugs, or when moving the network card from one UPS family to another.

Resolution:
Provides an easy manner of downloading and performing firmware upgrade over the network or internet.

NMC2 AP9630, AP9631, and AP9635 Remote Firmware Upgrade

Go to https://www.apc.com/tools/download/ and search for your network management card model number.
Select the “UPS Network Management Card 2” link.
Scroll down to the product documentation tabs.
Click the Software and Firmware tab.
Find the firmware file. This one is “Network Management Card v6.5.0 Firmware for Symmetra 3-Phase with AP9630/AP9631/AP9635”
Verify that you have located firmware appropriate for the host UPS family.
Click the “Download” Link.
Then Select the “Download Now” button.
The file will download to your default download directory.
Click the file and extract the firmware package.
Open the extracted firmware package.
Locate and click the Firmware Upgrade Utility application.
Enter the IP address
Enter your Username and Password. The default values are both lowercase “apc”.
Click the Ping button to assure you have connectivity with the card to be upgraded.
Click “Upgrade Now” button.
If successful, the utility will report “Device(s) Successfully Updated”.
You can now log in to your UPS Network Management Card 2.