How do I update/change the language pack on my Network Management Card 2 device?

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How do I update/change the language pack on my Network Management Card 2 device?

Issue

How do I update/change the language pack on my Network Management Card 2 device?

Product Line

Network Management Card 2 - AP9630/30CH, AP9631/31CH, AP9635/35CH
Devices with an embedded Network Management Card 2 include (but are not limited to): 2G Metered/Switched Rack PDUs (AP84XX, AP86XX, AP88XX, AP89XX), Certain Audio/Video Network Management Enabled products.

Environment

All serial numbers
AOS version v5.1.1 or higher

Cause

As of AOS (APC Operating System) firmware release v5.1.1 for Network Management Card 2 devices (AP9630, AP9631, AP9635, mini-AP9630), APC now supports localization with a new feature called language Packs.

These devices can support localization in up to six different languages at a time (always including English). These language packs are bundled with each firmware release for Network Management Card 2 in the form of a .lpk file and are also available for download via apc.com via standalone packs.

Resolution

Below are instructions for updating/changing these language packs which can change the language of the Web Interface, Emails, event logs, syslog messages, and SNMP traps. Each recipient can also have a different preferred language for all of these notification options. Not all applications have language packs available.

Some important notes you should be aware of prior to applying a language pack update:

The language pack does NOT translate the Command Line Interface (CLI) environment. That will remain in English.
Only one language pack is supported at a time. Upon uploading a second pack, the first pack will be deleted automatically upon the network management card rebooting after the language pack upload.
Language packs are APP version specific - meaning if you are using the sumx application for a Smart UPS/Matrix UPS, you need to use a sumx labeled language pack for the same version number.

To upgrade a Network Management Card 2's language pack, please use one of the three methods below:

Network Management Card 2 Firmware Upgrade Utility
File Transfer Protocol (FTP)/Secure CoPy (SCP)
USB (on supported devices only, requires bootmonitor v1.0.8 or higher)

Network Management Card 2 Firmware Upgrade Utility

When upgrading the firmware on a Network Management Card 2, the easiest method to do so is using the Network Management Card 2 Firmware Upgrade Utility seen below. Upon entering an IP address, username and password (or using the Device list for a mass firmware upgrade), the user will also have the option to apply the desired language pack option, seen below.