Issue:
Looking for instructions on how to start the HMIG5U/HMIG5U2 in Safe Mode
Product Line:
HMIG5U, HMIG5U2
Resolution:
To boot into safe mode on a HMIG5U or HMIG5U2, you must first uninstall the Sagem Morpho Smart USB driver first from the control panel. Once you have done so, reboot the HMIG5U/HMIG5U2 and continuously press the F8 key on a USB Keyboard connected to the HMI.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)
Released for:Schneider Electric New Zealand
Issue:
Looking for instructions on how to start the HMIG5U/HMIG5U2 in Safe Mode
Product Line:
HMIG5U, HMIG5U2
Resolution:
To boot into safe mode on a HMIG5U or HMIG5U2, you must first uninstall the Sagem Morpho Smart USB driver first from the control panel. Once you have done so, reboot the HMIG5U/HMIG5U2 and continuously press the F8 key on a USB Keyboard connected to the HMI.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)
Released for:Schneider Electric New Zealand
