How can TCSM cable driver errors caused by major Windows updates be resolved?

Issue:
How can TCSM cable driver errors caused by major Windows updates be resolved?

Product Line:
TCSM cable driver

Environment:
Windows operating systems

Cause:
Some Windows updates cause the driver for the cable to become missing, corrupted, or blocked

Resolution:
Symptoms of this issue include:

• SoMove not being able to connect to a drive
• Properties of the TCSM cable driver displaying an error such as Code 39, Code 28, Code 48 or similar

These can be resolved by following the instructions in the attached document.

Released for:Schneider Electric New Zealand