Search FAQs

Activating a License in PME 2021

Issue

How to activate licenses after installing Power Monitoring Expert (PME) 2021

Product Line

Power Monitoring Expert 2021

Environment

License Configuration Tool

Cause

A user may not know that the License Configuration has changed with PME 2021

Resolution

Starting with PME 2021, the License Configuration Tool is used for license configuration. The Floating License Manager and License Manager are not supported for license configuration in PME2021. These two applications are unusable after system upgrade.

To activate a license online:

On the PME server, open the License Configuration Tool, and click Activate License.
A message box is displayed. Read the information and click OK. The Activate License page opens.
On the Activate License page, enter the Activation ID, and then click Activate.
The license appear in the License Configuration Tool.
Close the License Configuration Tool.

To activate a license offline:

On the PME server, open the License Configuration Tool, and click Activate License. A message box is displayed.
Read the information and click OK. The Activate License page opens.
On the Activate License page, select Activation method to Offline.
On Initiate section, enter the Activation ID and select the location to save the activation request file. Click Download. The activation request file capabilityrequest.bin downloads to the selected location.
Copy the capabilityrequest.bin file to a computer or a web enabled device such as a smartphone with Internet access.
On the Internet-connected computer or device, open a Firefox or Chrome browser. NOTE: Internet Explorer is not supported.
Browse to the Offline Licensing Web Portal (https://schneider-electric.flexnetoperations.com/flexnet/operationsportal/logon.do).
Login using the activation ID.
Click Devices drop-down and then click Offline Device Management. The Offline Device Management window opens.
In Offline Device Management page, click Choose File, and then select the capabilityrequest.bin file, and click Upload. The Download my License Response File window opens.
In Download my License Response File window, click Download to save the capabilityresponse.bin file.
Copy the capabilityresponse.bin file to the PME server computer.
On the PME server, open the License Configuration Tool, and click Activate License.
A message box is displayed. Read the information and click OK. The Activate License page opens.
On the Activate License page, select Activation method to Offline.
On Complete section, select the location of the capabilityresponse.bin file, and click Activate. The license will now appear in the License Configuration Tool.
Close the License Configuration Tool.

Released for:Schneider Electric New Zealand