{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
How can we help you today?
Resolving login issues in Power Advisor due to account re-disablement
Issue
A user is unable to log into Power Advisor (PA) even after the PA admin has re-enabled their account.
Cause
A new security feature in PA automatically disables users who haven’t logged in for more than 12 months. This feature runs daily, so if the user does not log in within 24 hours of being re-enabled, PA will disable the account again.
Resolution
Advise the user to log into PA within 24 hours after the PA admin has re-enabled their account.

Schneider Electric New Zealand

Explore more
Range:
Articles that might be helpful Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: