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How to download PAS logs?



Product Line:

Panel Server

Environment:

PAS 600 and PAS800

Resolution:

After any issue is detected  please make sure to collect PAS logs for analysis.

Go to Maintenance tab then click on logs

Logs Image 1



Then click on “Export all Logs”



Logs image 2

This action will download a compressed zip file (example of a zip file name: PAS600L_542021210080_diagnostic_20240820-0919.zip) .Please send this zip file located in the "Download" directory of your computer  to your local technical support team for further investigation

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