Better service with remote monitoring
With the remote monitoring technologies in EcoStruxure™ Machine, NIT Korea develops a new business model and improves its global customer service.
NIT Korea: Customer Story Key Figures
20% cost savings on initial investment and workforce requirements
Increased operational efficiency
New business model to remotely service end users
NIT Korea, a leading producer of industrial air pollution reduction systems, leverages the latest remote monitoring technologies to improve customer service with a new business model and cuts costs by 20%.
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Learn how your business can achieve success with EcoStruxure: Innovation at Every Level.
The Challenge
For their Tesla PLASMA electrostatic dust collectors, NIT Korea was looking for:
- Remote monitoring capabilities to improve customer service
- A turnkey solution from a single vendor
- Compliance with government environmental policy
The Solution
Apps, Analytics, and Services: EcoStruxure Machine Advisor
Edge Control: Modicon M172 controller, EcoStruxure Machine Expert (Basic and HVAC)
Connected Products: Harmony HMI, Altivar 212 drives, EasyLogic meters, EasyPact circuit breakers, EasyPact contactors, Osmart circuit breakers
NIT Korea selected a complete EcoStruxure Machine solution, including digital services and power products, with the consultation and support of Alliance Machine Integrator partner, ENES. The solution is based on the flexibility of Schneider Electric’s EcoStruxure Machine Expert HVAC and Basic software and monitored in the cloud via EcoStruxure Machine Advisor.
The Results
- 20% cost savings in initial investment and workforce requirements
- Increased operational efficiency
- Facilitated new business model to remotely service end users
- Easy-to-implement, cloud-based monitoring system for better customer service
- Single vendor for solution and functionalities that met all the customer’s needs
- Full engineering and efficient 24/7 technical support
Hyung Keun Jeon, General Manager, NIT Korea
Customer Testimonial
“We trust Schneider Electric as our partner because of their expertise and integrated EcoStruxure solutions that help us leverage the latest IIoT technologies.”
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