Support Centre

Quick Access

Product Selectors

Discover our Product Selector tool to easily choose the products you need.

Product documentation and software downloads

Search and download product datasheets, catalogs, guides, CAD files certificates, and software.

EcoStruxure™ Motor Control Configurator

Looking for a motor starter solution that fits your need? Take advantage of this tool to ease your design.

Modicon PLC Configurator

Selecting the right PLC, PAC, and I/Os has never been so easy and fast. Save time during the design and implementation to your project.

Product substitution and replacement

Get a replacement for a discontinued Schneider Electric product.

Where to buy

Discover our established network of distributors serving more than 15,000 sales outlets worldwide.

Check product price & availability

Check the price and availability of products in one place, with mySchneider.
Login / Register today

How do I configure Trio J Series radios to communicate with each other using the Trio Web User Interface?

How do I configure IO boards and points on a SCADAPack RTU and then test them with Series E Configurator software?

How do I communicate between Series E Configurator software and my SCADAPack RTU?

More ScadaPack FAQs

What does B,C,D curve mean for Acti 9 MCB?

More Acti9 FAQs

Is PBELKIT4 an emergency lighting kit ?

More Multi 9 FAQs

How to Copy Only Citect SCADA Graphic Pages Between Two Computers Running the Same Project?

How to reset wiser2 back to factory default?

APC

Stay CONNECTED to work, school, family, friends, and entertainment with APC by Schneider Electric Back-UPS.

APC support

PDL

Discover the possibilities of Electric Home Design with innovative electrical solutions - from modern switches and power points to smart home and safety technology that offers you more peace of mind and control.

PDL Support opens in new Window

Looking for assistance?

Please provide your details below and our customer support team will respond to your query, support request or complaint as soon as possible.
First Name
This field is required

Last Name
This field is required

Email
This field is required

The email address you entered is invalid

Phone Number

AF +93 Afghanistan

AL +355 Albania

DZ +213 Algeria

AS +1684 AmericanSamoa

AD +376 Andorra

AO +244 Angola

AI +1264 Anguilla

AQ +672 Antarctica

AG +1268 Antigua and Barbuda

AR +54 Argentina

AM +374 Armenia

AW +297 Aruba

AU +61 Australia

AT +43 Austria

AZ +994 Azerbaijan

BS +1242 Bahamas

BH +973 Bahrain

BD +880 Bangladesh

BB +1246 Barbados

BY +375 Belarus

BE +32 Belgium

BZ +501 Belize

BJ +229 Benin

BM +1441 Bermuda

BT +975 Bhutan

BO +591 Bolivia, Plurinational State of

BA +387 Bosnia and Herzegovina

BW +267 Botswana

BR +55 Brazil

IO +246 British Indian Ocean Territory

BN +673 Brunei Darussalam

BG +359 Bulgaria

BF +226 Burkina Faso

BI +257 Burundi

KH +855 Cambodia

CM +237 Cameroon

CA +1 Canada

CV +238 Cape Verde

KY +345 Cayman Islands

CF +236 Central African Republic

TD +235 Chad

CL +56 Chile

CN +86 China

CX +61 Christmas Island

CC +61 Cocos (Keeling) Islands

CO +57 Colombia

KM +269 Comoros

CG +242 Congo

CD +243 Congo, The Democratic Republic of the

CK +682 Cook Islands

CR +506 Costa Rica

CI +225 Cote d'Ivoire

HR +385 Croatia

CU +53 Cuba

CY +357 Cyprus

CZ +420 Czech Republic

DK +45 Denmark

DJ +253 Djibouti

DM +1767 Dominica

DO +1849 Dominican Republic

EC +593 Ecuador

EG +20 Egypt

SV +503 El Salvador

GQ +240 Equatorial Guinea

ER +291 Eritrea

EE +372 Estonia

ET +251 Ethiopia

FK +500 Falkland Islands (Malvinas)

FO +298 Faroe Islands

FJ +679 Fiji

FI +358 Finland

FR +33 France

GF +594 French Guiana

PF +689 French Polynesia

GA +241 Gabon

GM +220 Gambia

GE +995 Georgia

DE +49 Germany

GH +233 Ghana

GI +350 Gibraltar

GR +30 Greece

GL +299 Greenland

GD +1473 Grenada

GP +590 Guadeloupe

GU +1671 Guam

GT +502 Guatemala

GG +44 Guernsey

GN +224 Guinea

GW +245 Guinea-Bissau

GY +592 Guyana

HT +509 Haiti

VA +379 Holy See (Vatican City State)

HN +504 Honduras

HK +852 Hong Kong

HU +36 Hungary

IS +354 Iceland

IN +91 India

ID +62 Indonesia

IR +98 Iran, Islamic Republic of

IQ +964 Iraq

IE +353 Ireland

IM +44 Isle of Man

IL +972 Israel

IT +39 Italy

JM +1876 Jamaica

JP +81 Japan

JE +44 Jersey

JO +962 Jordan

KZ +77 Kazakhstan

KE +254 Kenya

KI +686 Kiribati

KP +850 Korea, Democratic People's Republic of

KR +82 Korea, Republic of

KW +965 Kuwait

KG +996 Kyrgyzstan

LA +856 Lao People's Democratic Republic

LV +371 Latvia

LB +961 Lebanon

LS +266 Lesotho

LR +231 Liberia

LY +218 Libyan Arab Jamahiriya

LI +423 Liechtenstein

LT +370 Lithuania

LU +352 Luxembourg

MO +853 Macao

MK +389 Macedonia, The Former Yugoslav Republic of

MG +261 Madagascar

MW +265 Malawi

MY +60 Malaysia

MV +960 Maldives

ML +223 Mali

MT +356 Malta

MH +692 Marshall Islands

MQ +596 Martinique

MR +222 Mauritania

MU +230 Mauritius

YT +262 Mayotte

MX +52 Mexico

FM +691 Micronesia, Federated States of

MD +373 Moldova, Republic of

MC +377 Monaco

MN +976 Mongolia

ME +382 Montenegro

MS +1664 Montserrat

MA +212 Morocco

MZ +258 Mozambique

MM +95 Myanmar

NA +264 Namibia

NR +674 Nauru

NP +977 Nepal

NL +31 Netherlands

AN +599 Netherlands Antilles

NC +687 New Caledonia

NZ +64 New Zealand

NI +505 Nicaragua

NE +227 Niger

NG +234 Nigeria

NU +683 Niue

NF +672 Norfolk Island

MP +1670 Northern Mariana Islands

NO +47 Norway

OM +968 Oman

PK +92 Pakistan

PW +680 Palau

PS +970 Palestinian Territory, Occupied

PA +507 Panama

PG +675 Papua New Guinea

PY +595 Paraguay

PE +51 Peru

PH +63 Philippines

PN +872 Pitcairn

PL +48 Poland

PT +351 Portugal

PR +1939 Puerto Rico

QA +974 Qatar

RO +40 Romania

RU +7 Russia

RW +250 Rwanda

RE +262 Réunion

BL +590 Saint Barthélemy

SH +290 Saint Helena, Ascension and Tristan Da Cunha

KN +1869 Saint Kitts and Nevis

LC +1758 Saint Lucia

MF +590 Saint Martin

PM +508 Saint Pierre and Miquelon

VC +1784 Saint Vincent and the Grenadines

WS +685 Samoa

SM +378 San Marino

ST +239 Sao Tome and Principe

SA +966 Saudi Arabia

SN +221 Senegal

RS +381 Serbia

SC +248 Seychelles

SL +232 Sierra Leone

SG +65 Singapore

SK +421 Slovakia

SI +386 Slovenia

SB +677 Solomon Islands

SO +252 Somalia

ZA +27 South Africa

GS +500 South Georgia and the South Sandwich Islands

ES +34 Spain

LK +94 Sri Lanka

SD +249 Sudan

SS +211 South Sudan

SR +597 Suriname

SJ +47 Svalbard and Jan Mayen

SZ +268 Swaziland

SE +46 Sweden

CH +41 Switzerland

SY +963 Syrian Arab Republic

TW +886 Taiwan, Province of China

TJ +992 Tajikistan

TZ +255 Tanzania, United Republic of

TH +66 Thailand

TL +670 Timor-Leste

TG +228 Togo

TK +690 Tokelau

TO +676 Tonga

TT +1868 Trinidad and Tobago

TN +216 Tunisia

TR +90 Turkey

TM +993 Turkmenistan

TC +1649 Turks and Caicos Islands

TV +688 Tuvalu

UG +256 Uganda

UA +380 Ukraine

AE +971 United Arab Emirates

GB +44 United Kingdom

US +1 United States

UY +598 Uruguay

UZ +998 Uzbekistan

VU +678 Vanuatu

VE +58 Venezuela, Bolivarian Republic of

VN +84 Viet Nam

VG +1284 Virgin Islands, British

VI +1340 Virgin Islands, U.S.

WF +681 Wallis and Futuna

YE +967 Yemen

ZM +260 Zambia

ZW +263 Zimbabwe

AX +358 Åland Islands

This field is required

The phone number you entered is invalid

Company
This field is required

Category

This field is required

Location

This field is required

State

This field is required

State

This field is required

State

This field is required

I am a...

This field is required

Message
This field is required

Schneider Electric uses the personal information that you provide us to address your requests to interact with you, and to provide you with better service if you contact us again. Requests are analysed by our systems in an automated way to provide you with a fast and relevant answer. These activities are performed in the legitimate interest of our customers and of Schneider Electric. We will keep a record of your data for as long as needed for these purposes. Get more information about your rights and how Schneider Electric uses personal information in the Privacy Policy

I'd like to receive news and commercial info from Schneider Electric and its affiliates via electronic communication means such as email, and I agree to the collection of information on the opening and clicks on these emails (using invisible pixels in the images), to measure performance of our communications and improve them. For more details, please read our Privacy Policy.

No

Yes

This field is required

Please check this box

Problem with captcha verification, please check your connection
Or with the form below
Need help?

Save time by starting your sales inquiry online and an expert will connect with you! Please help us respond to your needs by supplying the following details. To make a technical support inquiry, please visit our support center.

For international inquiries click here.

First name
Please provide this information.

Surname
Please provide this information.

Telephone number

AF +93 Afghanistan

AL +355 Albania

DZ +213 Algeria

AS +1684 AmericanSamoa

AD +376 Andorra

AO +244 Angola

AI +1264 Anguilla

AQ +672 Antarctica

AG +1268 Antigua and Barbuda

AR +54 Argentina

AM +374 Armenia

AW +297 Aruba

AU +61 Australia

AT +43 Austria

AZ +994 Azerbaijan

BS +1242 Bahamas

BH +973 Bahrain

BD +880 Bangladesh

BB +1246 Barbados

BY +375 Belarus

BE +32 Belgium

BZ +501 Belize

BJ +229 Benin

BM +1441 Bermuda

BT +975 Bhutan

BO +591 Bolivia, Plurinational State of

BA +387 Bosnia and Herzegovina

BW +267 Botswana

BR +55 Brazil

IO +246 British Indian Ocean Territory

BN +673 Brunei Darussalam

BG +359 Bulgaria

BF +226 Burkina Faso

BI +257 Burundi

KH +855 Cambodia

CM +237 Cameroon

CA +1 Canada

CV +238 Cape Verde

KY +345 Cayman Islands

CF +236 Central African Republic

TD +235 Chad

CL +56 Chile

CN +86 China

CX +61 Christmas Island

CC +61 Cocos (Keeling) Islands

CO +57 Colombia

KM +269 Comoros

CG +242 Congo

CD +243 Congo, The Democratic Republic of the

CK +682 Cook Islands

CR +506 Costa Rica

CI +225 Cote d'Ivoire

HR +385 Croatia

CU +53 Cuba

CY +357 Cyprus

CZ +420 Czech Republic

DK +45 Denmark

DJ +253 Djibouti

DM +1767 Dominica

DO +1849 Dominican Republic

EC +593 Ecuador

EG +20 Egypt

SV +503 El Salvador

GQ +240 Equatorial Guinea

ER +291 Eritrea

EE +372 Estonia

ET +251 Ethiopia

FK +500 Falkland Islands (Malvinas)

FO +298 Faroe Islands

FJ +679 Fiji

FI +358 Finland

FR +33 France

GF +594 French Guiana

PF +689 French Polynesia

GA +241 Gabon

GM +220 Gambia

GE +995 Georgia

DE +49 Germany

GH +233 Ghana

GI +350 Gibraltar

GR +30 Greece

GL +299 Greenland

GD +1473 Grenada

GP +590 Guadeloupe

GU +1671 Guam

GT +502 Guatemala

GG +44 Guernsey

GN +224 Guinea

GW +245 Guinea-Bissau

GY +592 Guyana

HT +509 Haiti

VA +379 Holy See (Vatican City State)

HN +504 Honduras

HK +852 Hong Kong

HU +36 Hungary

IS +354 Iceland

IN +91 India

ID +62 Indonesia

IR +98 Iran, Islamic Republic of

IQ +964 Iraq

IE +353 Ireland

IM +44 Isle of Man

IL +972 Israel

IT +39 Italy

JM +1876 Jamaica

JP +81 Japan

JE +44 Jersey

JO +962 Jordan

KZ +77 Kazakhstan

KE +254 Kenya

KI +686 Kiribati

KP +850 Korea, Democratic People's Republic of

KR +82 Korea, Republic of

KW +965 Kuwait

KG +996 Kyrgyzstan

LA +856 Lao People's Democratic Republic

LV +371 Latvia

LB +961 Lebanon

LS +266 Lesotho

LR +231 Liberia

LY +218 Libyan Arab Jamahiriya

LI +423 Liechtenstein

LT +370 Lithuania

LU +352 Luxembourg

MO +853 Macao

MK +389 Macedonia, The Former Yugoslav Republic of

MG +261 Madagascar

MW +265 Malawi

MY +60 Malaysia

MV +960 Maldives

ML +223 Mali

MT +356 Malta

MH +692 Marshall Islands

MQ +596 Martinique

MR +222 Mauritania

MU +230 Mauritius

YT +262 Mayotte

MX +52 Mexico

FM +691 Micronesia, Federated States of

MD +373 Moldova, Republic of

MC +377 Monaco

MN +976 Mongolia

ME +382 Montenegro

MS +1664 Montserrat

MA +212 Morocco

MZ +258 Mozambique

MM +95 Myanmar

NA +264 Namibia

NR +674 Nauru

NP +977 Nepal

NL +31 Netherlands

AN +599 Netherlands Antilles

NC +687 New Caledonia

NZ +64 New Zealand

NI +505 Nicaragua

NE +227 Niger

NG +234 Nigeria

NU +683 Niue

NF +672 Norfolk Island

MP +1670 Northern Mariana Islands

NO +47 Norway

OM +968 Oman

PK +92 Pakistan

PW +680 Palau

PS +970 Palestinian Territory, Occupied

PA +507 Panama

PG +675 Papua New Guinea

PY +595 Paraguay

PE +51 Peru

PH +63 Philippines

PN +872 Pitcairn

PL +48 Poland

PT +351 Portugal

PR +1939 Puerto Rico

QA +974 Qatar

RO +40 Romania

RU +7 Russia

RW +250 Rwanda

RE +262 Réunion

BL +590 Saint Barthélemy

SH +290 Saint Helena, Ascension and Tristan Da Cunha

KN +1869 Saint Kitts and Nevis

LC +1758 Saint Lucia

MF +590 Saint Martin

PM +508 Saint Pierre and Miquelon

VC +1784 Saint Vincent and the Grenadines

WS +685 Samoa

SM +378 San Marino

ST +239 Sao Tome and Principe

SA +966 Saudi Arabia

SN +221 Senegal

RS +381 Serbia

SC +248 Seychelles

SL +232 Sierra Leone

SG +65 Singapore

SK +421 Slovakia

SI +386 Slovenia

SB +677 Solomon Islands

SO +252 Somalia

ZA +27 South Africa

GS +500 South Georgia and the South Sandwich Islands

ES +34 Spain

LK +94 Sri Lanka

SD +249 Sudan

SS +211 South Sudan

SR +597 Suriname

SJ +47 Svalbard and Jan Mayen

SZ +268 Swaziland

SE +46 Sweden

CH +41 Switzerland

SY +963 Syrian Arab Republic

TW +886 Taiwan, Province of China

TJ +992 Tajikistan

TZ +255 Tanzania, United Republic of

TH +66 Thailand

TL +670 Timor-Leste

TG +228 Togo

TK +690 Tokelau

TO +676 Tonga

TT +1868 Trinidad and Tobago

TN +216 Tunisia

TR +90 Turkey

TM +993 Turkmenistan

TC +1649 Turks and Caicos Islands

TV +688 Tuvalu

UG +256 Uganda

UA +380 Ukraine

AE +971 United Arab Emirates

GB +44 United Kingdom

US +1 United States

UY +598 Uruguay

UZ +998 Uzbekistan

VU +678 Vanuatu

VE +58 Venezuela, Bolivarian Republic of

VN +84 Viet Nam

VG +1284 Virgin Islands, British

VI +1340 Virgin Islands, U.S.

WF +681 Wallis and Futuna

YE +967 Yemen

ZM +260 Zambia

ZW +263 Zimbabwe

AX +358 Åland Islands

Please provide this information.

Please enter a valid phone number

Email address
Please provide this information.

Please enter a valid email address.

Company name
Please provide this information.

Post code
Please provide this information.

Select your location

Please provide this information.

State

Please provide this information.

State

Please provide this information.

Comments
Please provide this information.

I'd like to receive news and commercial information from Schneider Electric and its affiliates via electronic communication means such as email, and I agree to the collection of information on the opening and clicks on these emails (using invisible pixels in the images) to measure the performance of our communications and improve them. For more details, please read our Privacy Policy.

No

Yes

Please provide this information.

Please check this box

Problem with captcha verification, please check your connection

Our customer support team is available Monday to Friday between 7:30 am and 5:30 pm.

Call 0800 741 303

Or Call 0800 333 373 for APC technical support

Support Centre

Quick Access

Product Selectors

Product documentation and software downloads

EcoStruxure™ Motor Control Configurator

Modicon PLC Configurator

Product substitution and replacement

Where to buy

Check product price & availability

Popular Video FAQs

Have a look at all our Videos FAQs ﹥

How do I configure Trio J Series radios to communicate with each other using the Trio Web User Interface?

How do I configure IO boards and points on a SCADAPack RTU and then test them with Series E Configurator software?

How do I communicate between Series E Configurator software and my SCADAPack RTU?

Popular Article FAQs

Easily find answers to the most frequently asked questions. Search all FAQs ﹥

What does B,C,D curve mean for Acti 9 MCB?

Is PBELKIT4 an emergency lighting kit ?

How to Copy Only Citect SCADA Graphic Pages Between Two Computers Running the Same Project?

How to reset wiser2 back to factory default?

APC

PDL

Missed us on chat? Use the web form below

Looking for assistance?

Contact Sales

Need help?

Prefer to Call?

Support Centre

Quick Access

Product Selectors

Product documentation and software downloads

EcoStruxure™ Motor Control Configurator

Modicon PLC Configurator

Product substitution and replacement

Where to buy

Check product price & availability

Popular Video FAQs

Have a look at all our Videos FAQs ﹥

How do I configure Trio J Series radios to communicate with each other using the Trio Web User Interface?

How do I configure IO boards and points on a SCADAPack RTU and then test them with Series E Configurator software?

How do I communicate between Series E Configurator software and my SCADAPack RTU?

Popular Article FAQs

Easily find answers to the most frequently asked questions. Search all FAQs ﹥

What does B,C,D curve mean for Acti 9 MCB?

Is PBELKIT4 an emergency lighting kit ?

How to Copy Only Citect SCADA Graphic Pages Between Two Computers Running the Same Project?

How to reset wiser2 back to factory default?

Need more information? Check our technical FAQs

APC

PDL

Missed us on chat? Use the web form below

Looking for assistance?

Contact Sales

Need help?

Prefer to Call?