Issue: Does my Smart-UPS have "Hot Swap" batteries? Product Line: Smart-UPS Environment: All Smart-UPS models, with user replaceable batteries, All Serial Numbers This includes all models with part numbers starting with SU,SUA,SMC,SC,SMX,SMT,SURT,SRT, and SRC Including: SMTL,SRTL and SRTG Cause:...

Issue What does the P N A mean on Stat section of my Network Management Card via the control console? Product Line Network Management Card 1 - AP9617, AP9618, AP9619 Devices with an embedded Network Management Card 1 include (but are not limited to): Metered/Switched Rack PDUs (AP78XX, AP79XX),...

Flexible vs. Rigid Wires: The Key Differences. Comparing Flexible vs. Rigid wire involves exploring the advantages and disadvantages of the two very different types of wire. A comparison narrows down the choices based on how the specific wire characteristics relate to their expected use and the...

Issue: What is the expected life of my APC UPS VRLA Battery? Product Line: All UPS Models Environment: All Three Phase and Single Phase UPS Models Cause / Resolution: Most APC batteries should last three to five years. There are many factors which affect Battery life including environment and...

Issue Register list for Modbus communication Product Line PM5110, PM5330, PM5340, PM5560, and PM5563 Environment Power Meter Communications Modbus Register List Cause PM5000 series register list is needed for Modbus communication Resolution See the attached documents for Register List.

Issue The status and link LEDs (found on the left and right side of the ethernet port) on a Network Management Card give information on the current status of the NMC Product Line Network Management Card 1 - AP9617, AP9618, AP9619 Devices with an embedded Network Management Card 1 include (but are...

Issue: Turning off the flashing red caution LED on the ATV630 and ATV930 process drives. Product Line: Altivar ATV630 and ATV930 Environment: All Cause: There is a default alarm set in the warnings group for Analog input AI1, AI2, and AI3 that has to be turned off. Resolution: The warning LED is...

Whenever you launch EcoStruxure Control Expert Classic v15.3, a Username and Password prompt appears. There are three possible reasons why EcoStruxure Control Expert Classic v15.3 is asking for a username and password. Reason 1: The SecurityAdmin profile was not properly created after installation....

Issue: How do I remember the relationship of voltage, current and resistance in an electrical system? Environment: N/A Solution: Voltage (unit of measurement - volt) is like the water pressure in the pipe. When you turn on a faucet, the water pressure makes the water flow out. Similarly, voltage...

Issue: What is an electrical "ground loop" and how does it affect my equipment? Environment: Ground loops can occur in any situation where multiple electrical devices are interconnected, especially when those devices are powered from different sources or located in different places with varying...

Issue: What is Power Factor Correction (PFC) - Does it help conserve energy? Answer: Explanation 1: Power Factor Correction (PFC) doesn't directly reduce the overall electric consumption of a device or system, but it does play a role in optimizing the efficiency of electrical systems, which can...