{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
Search FAQs
Why is SoMove version 2.x not recognizing any of the AC Drives or Soft Starters?
Issue:
Why is SoMove version 2.0 not recognizing  any of the AC Drives or Soft starters?

Product Line:
All

Environment:
All

Cause:
The drives and soft starter DTMs are not loaded.

Resolution:
Unless you installed SoMove 2.0 or higher as an upgrade to SoMove Lite you must load the AC Drive DTM and Soft start DTM files separately.  You must also register SoMove after you install it.

You can find the SoMove version 2.0 and the DTM files to install at this link

https://www.se.com/products/ww/en/5100-software/5105-configuration-software/2714-somove/

To download the SoMove software follow the below procedure:
1 - In area "Product information", click on Documents & Downloads.
2 - In Group of Document Type", click on "Software/Firmware".
3 - Click on "SoMove Lite".

Schneider Electric Saudi Arabia

Explore more
Range:
Articles that might be helpful Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: