Issue
Process for configuring network settings (TCP/IP) on a NetBotz Rack Monitor 250.
Product Line:
NetBotz Rack Monitor 250 (NB250/NBRK0250)
Environment:
NetBotz Rack Monitor 250 (all firmware versions)
Resolution
NOTE: Due to CA digital privacy law/SB-327 legislation, firmware update v6.8.0,
Only HTTPS, SSH and the local console port are enabled. Some interfaces require creation of associated authentication credentials before they can be enabled.
DHCP Configuration
The Default boot mode is DHCP only - with DHCP Option 43 Vendor Cookie NOT required to accept DHCP offer.
The IP address should be obtained automatically once the NetBotz 250 is connected to a network that has an active DHCP server.
You may need to refer to your DHCP server to find out what IP address the Rack Monitor 250 obtained.
Local Access to Command Line Interface
Contact your network administrator to obtain the IP address, subnet mask, and default gateway for the Rack Monitor 250.
1) Select a USB port at the computer, and deactivate any service that uses that port.
2) Connect the provided USB A-USB mini B configuration cable from the selected port on the computer to the console port on the Rack Monitor 250.
3) Run a terminal program (e.g. 3rd party terminal emulator like HyperTerminalTM, PuTTy, or Tera Term) and configure the selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control. Save the changes.
NOTE: If you are unable to access the appliance using the console port, you may need to install a serial-to-USB virtual COM port driver. Please refer to knowledge base FA381275 for instructions on installing the driver.
4) Press ENTER, repeatedly if necessary, to display the User Name prompt.
5) Use apc for the user name and password.
NOTE: Username and password may have been changed if the appliance was already configured.
6) Use this one-line command to configure network settings (text in italics indicates a variable that needs to be entered in format XXX.XXX.XXX.XXX).
tcpip -i yourIPaddress -s yourSubnetMask -g yourDefaultGateway
For example, to set a system IP address of 156.205.14.141, a Subnet Mask of 255.255.255.0, and a default gateway of 156.205.14.1, type the following command and press ENTER:
tcpip -i 156.205.14.141 -s 255.255.255.0 -g 156.205.14.1
7) Type reboot. The Rack Monitor 250 restarts to apply the changes.
Remote Access to Command Line Interface
From any computer on the same network as the Rack Monitor 250, you can use ARP and Ping to assign an IP address to the Rack Monitor 250, and then use Telnet to access its command line interface and configure the other TCP/IP settings.
After the Rack Monitor 250 has its IP address configured, you can use Telnet, without first using ARP and Ping, to access that Rack Monitor 250.
1) Use the MAC address of the Rack Monitor 250 in the ARP command to define the IP address.
NOTE: Look for the MAC address on the bottom of the Rack Monitor 250 or on the Quality Assurance Slip included in the package.
For example, to define 156.205.14.141 as the IP address of a Rack Monitor 250 with 00 c0 b7 63 9f 67 as its MAC address, use one of the following commands:
- Windows command format:
arp -s 156.205.14.141 00-c0-b7-63-9f-67
- Linux command format:
arp -s 156.205.14.141 00:c0:b7:63:9f:67
2) Use Ping with a size of 113 bytes to assign the IP address defined by the ARP command. For the IP address defined in step 1, use one of the following commands:
- Windows command format:
ping 156.205.14.141 -l 113
- Linux command format:
ping 156.205.14.141 -s 113
3) Use Telnet to access the Rack monitor 250 at its newly assigned IP address. For example:
telnet 156.205.14.141
4) Use apc for both user name and password.
5) Use this command to configure network settings (text in italics indicates a variable.)
tcpip
-i yourIPaddress
-s yourSubnetMask
-g yourDefaultGateway
For each variable, type a numeric value that has the format XXX.XXX.XXX.XXX.
The command can be entered on one line. For example, to set a system IP address of 156.205.14.141, a Subnet Mask of 255.255.255.0 and a default gateway of 156.205.14.1, type the following command and press ENTER:
tcpip -i 156.205.14.141 -s 255.255.255.0 -g 156.205.14.1
6) Type reboot. The Rack Monitor 250 restarts to apply the changes.
*Please note that the NBRK0250A is an NMC3 device and it has been seen where ARP may fail on newer NMC3 firmware, NBRK0250 specifically version 1.4.0.1.
BOOTP Configuration
For the Rack Monitor 250 to use a BOOTP server to configure its TCP/IP settings, it must find a properly configured RFC951-compliant BOOTP server.
In the BOOTPTAB file of the BOOTP server, enter the MAC address of the Rack Monitor 250, IP address, subnet mask, and default gateway, and, optionally, a bootup file name.
NOTE: Look for the MAC address on the bottom of the Rack Monitor 250 or on the Quality Assurance Slip included in the package.
When the Rack Monitor 250 reboots, the BOOTP server provides it with the TCP/IP settings.
Web Interface
The Web Interface can be used to configure the Rack Monitor 250 network settings as long as the appliance is already configured and accessible via web browser over the network.
1) Access the web interface of the Rack Monitor 250 using either the hostname or IP address within a web browser.
2) Log in using Super user or Administrator credentials.
3) Configuration menu > Network > TCP/IP > IPv4 Settings.
4) Make the required changes and click Apply.
NOTE: A reboot of the NMC is required to apply the changes.
5) Log off the NMC to reboot the NMC and apply the changes.
Process for configuring network settings (TCP/IP) on a NetBotz Rack Monitor 250.
Product Line:
NetBotz Rack Monitor 250 (NB250/NBRK0250)
Environment:
NetBotz Rack Monitor 250 (all firmware versions)
Resolution
- DHCP Configuration
- Local Access to Command Line Interface
- Remote Access to Command Line Interface
- BootP Configuration
- Web Interface (Adjusting already configured TCP/IP settings)
NOTE: Due to CA digital privacy law/SB-327 legislation, firmware update v6.8.0,
Only HTTPS, SSH and the local console port are enabled. Some interfaces require creation of associated authentication credentials before they can be enabled.
DHCP Configuration
The Default boot mode is DHCP only - with DHCP Option 43 Vendor Cookie NOT required to accept DHCP offer.
The IP address should be obtained automatically once the NetBotz 250 is connected to a network that has an active DHCP server.
You may need to refer to your DHCP server to find out what IP address the Rack Monitor 250 obtained.
Local Access to Command Line Interface
Contact your network administrator to obtain the IP address, subnet mask, and default gateway for the Rack Monitor 250.
1) Select a USB port at the computer, and deactivate any service that uses that port.
2) Connect the provided USB A-USB mini B configuration cable from the selected port on the computer to the console port on the Rack Monitor 250.
3) Run a terminal program (e.g. 3rd party terminal emulator like HyperTerminalTM, PuTTy, or Tera Term) and configure the selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control. Save the changes.
NOTE: If you are unable to access the appliance using the console port, you may need to install a serial-to-USB virtual COM port driver. Please refer to knowledge base FA381275 for instructions on installing the driver.
4) Press ENTER, repeatedly if necessary, to display the User Name prompt.
5) Use apc for the user name and password.
NOTE: Username and password may have been changed if the appliance was already configured.
6) Use this one-line command to configure network settings (text in italics indicates a variable that needs to be entered in format XXX.XXX.XXX.XXX).
tcpip -i yourIPaddress -s yourSubnetMask -g yourDefaultGateway
For example, to set a system IP address of 156.205.14.141, a Subnet Mask of 255.255.255.0, and a default gateway of 156.205.14.1, type the following command and press ENTER:
tcpip -i 156.205.14.141 -s 255.255.255.0 -g 156.205.14.1
7) Type reboot. The Rack Monitor 250 restarts to apply the changes.
Remote Access to Command Line Interface
From any computer on the same network as the Rack Monitor 250, you can use ARP and Ping to assign an IP address to the Rack Monitor 250, and then use Telnet to access its command line interface and configure the other TCP/IP settings.
After the Rack Monitor 250 has its IP address configured, you can use Telnet, without first using ARP and Ping, to access that Rack Monitor 250.
1) Use the MAC address of the Rack Monitor 250 in the ARP command to define the IP address.
NOTE: Look for the MAC address on the bottom of the Rack Monitor 250 or on the Quality Assurance Slip included in the package.
For example, to define 156.205.14.141 as the IP address of a Rack Monitor 250 with 00 c0 b7 63 9f 67 as its MAC address, use one of the following commands:
- Windows command format:
arp -s 156.205.14.141 00-c0-b7-63-9f-67
- Linux command format:
arp -s 156.205.14.141 00:c0:b7:63:9f:67
2) Use Ping with a size of 113 bytes to assign the IP address defined by the ARP command. For the IP address defined in step 1, use one of the following commands:
- Windows command format:
ping 156.205.14.141 -l 113
- Linux command format:
ping 156.205.14.141 -s 113
3) Use Telnet to access the Rack monitor 250 at its newly assigned IP address. For example:
telnet 156.205.14.141
4) Use apc for both user name and password.
5) Use this command to configure network settings (text in italics indicates a variable.)
tcpip
-i yourIPaddress
-s yourSubnetMask
-g yourDefaultGateway
For each variable, type a numeric value that has the format XXX.XXX.XXX.XXX.
The command can be entered on one line. For example, to set a system IP address of 156.205.14.141, a Subnet Mask of 255.255.255.0 and a default gateway of 156.205.14.1, type the following command and press ENTER:
tcpip -i 156.205.14.141 -s 255.255.255.0 -g 156.205.14.1
6) Type reboot. The Rack Monitor 250 restarts to apply the changes.
*Please note that the NBRK0250A is an NMC3 device and it has been seen where ARP may fail on newer NMC3 firmware, NBRK0250 specifically version 1.4.0.1.
BOOTP Configuration
For the Rack Monitor 250 to use a BOOTP server to configure its TCP/IP settings, it must find a properly configured RFC951-compliant BOOTP server.
In the BOOTPTAB file of the BOOTP server, enter the MAC address of the Rack Monitor 250, IP address, subnet mask, and default gateway, and, optionally, a bootup file name.
NOTE: Look for the MAC address on the bottom of the Rack Monitor 250 or on the Quality Assurance Slip included in the package.
When the Rack Monitor 250 reboots, the BOOTP server provides it with the TCP/IP settings.
- If you specified a bootup file name, the Rack Monitor 250 attempts to transfer that file from the BOOTP server using TFTP or FTP. The Rack Monitor 250 assumes all settings specified in the bootup file.
- If you did not specify a bootup file name, you can configure the other settings of the Rack Monitor 250 remotely through its Web interface or command line interface; the user name and password are both apc, by default.
Web Interface
The Web Interface can be used to configure the Rack Monitor 250 network settings as long as the appliance is already configured and accessible via web browser over the network.
1) Access the web interface of the Rack Monitor 250 using either the hostname or IP address within a web browser.
2) Log in using Super user or Administrator credentials.
3) Configuration menu > Network > TCP/IP > IPv4 Settings.
4) Make the required changes and click Apply.
NOTE: A reboot of the NMC is required to apply the changes.
5) Log off the NMC to reboot the NMC and apply the changes.
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