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Customer UPS report retrieval for Galaxy VS
Product line:
Galaxy VS


Cause:
UPS report needed to troubleshoot UPS alarms properly prior to dispatch

Resolution:
See steps below on how to retrieve UPS report/logs.

1. Select Maintenance > UPS report.
2. Open the front panel.
3. Insert your USB device in the USB port on the UPS.
4. Tap Export.
NOTE: Do not remove the USB device until the export process has
finished.
5. Send the UPS report to Schneider Electric customer support.


MOP attached


Schneider Electric Saudi Arabia

Attachment(s)
Method of Procedure_Galaxy VS.pdf [272.38 KB]
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