Issue
Unable to view the settings in the Web Applications
Product Line
Power Monitoring Expert 8.0
Environment
Power Monitoring Expert 8.0 systems in which the default/Web path was changed to something else for the installation.
Cause
GeneralSettingsDialog.js file does not get updated for systems that are not using a web URL path other than default /Web.
Resolution
1) Navigate to the installation directory (i.e. C:\Program Files (x86)\Schneider Electric\Power Monitoring Expert\) and then "...\Applications\ApplicationFramework\content\"
2) Open the file "GeneralSettingsDialog.js" using a text editor (eg. Notepad, Notepad++)
3) Change line 25 so that the virtual path is correct. Example of the default path: " TemplateUtil.LocAndLoad('/Web/Content/GeneralSettingsDialog.html', new Core.CallBack(function (templateText) {"
- If the path to the Web Applications is servername\pme line 25 would need changed to: "TemplateUtil.LocAndLoad('/pme/Content/GeneralSettingsDialog.html', new Core.CallBack(function (templateText) {")