Issue
Customer gets and error message saying "Software protection error" and cannot access the system

Product Line
Powerlogic Scada 7.x or higher

Environment
Webclient

Cause
This can be caused by not having the project running on the server

Resolution
The project must be running on the server for the web client to function.
To start Runtime, go to Start > All Programs > Schneider Electric > PowerLogic SCADA 7.10 (or the version that is installed) and select PowerLogic SCADA Runtime. This will start the last highlighted project from the PowerLogic SCADA Explorer.