Issue:
When connecting the wrong cable to the Serial Port on your Smart-UPS, it may cause the output to turn off when on or for the output to not turn on at all.

Product Line:
All Smart-UPS that have a Serial Port

Resolution:
Please only connect the proper Serial Cable your Smart-UPS comes with to the Serial Port on the back of your Smart-UPS so you do not run into any issues with your Smart-UPS.

Released for:Schneider Electric Singapore