Effective managed network and security services are crucial for maintaining the continuity of critical infrastructure and industrial operations. Our managed security services (MSS) combine cybersecurity and operational technology expertise, leveraging industry-leading cyber threat mitigation technologies. MSS empowers industrial entities to navigate the digital landscape with confidence.
How does a managed security service work?

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Step 1: Alert generation
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Step 2: Initial alert investigation
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Step 3: Advanced alert investigation
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Step 4: Initiate war room and response
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Step 5: Containment, eradication, and restoration
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Step 1: Alert generation
1Customer Operations Floor:
Security control detects a potential threat and generates an alert.
Step 2: Initial alert investigation
2Schneider Electric Security Operations Centre L1 Analysts:
L1 analyst receives the alert, investigates, and determines if it's a true positive.
Step 3: Advanced alert investigation
3Schneider Electric Security Operations Centre L2/L3 Analysts:
If deemed a true positive, L2 analyst initiates advanced threat triage, creates a war room with the customer board room, and provides initial remediation steps.
Step 4: Initiate war room and response
4Customer Board Room:
The customer gathers key stakeholders to discuss the incident, disperse information to the operations team, and coordinate containment and eradication efforts.
Step 5: Containment, eradication, and restoration
5Customer Operations Floor:
The dedicated security lead works with our security experts to implement containment, eradication, and restoration recommendations.
Core managed security services capabilities
Key managed security services benefits
Quickly build a mature security programme
Leverage pre-existing people, processes, and procedures to quickly meet internal or external security requirements.
Optimise security investments ROI
Reduce false positives, enhance visibility, and maximise ROI by properly maintaining and tuning security controls.
Augment your OT security team
We provide specialised OT security expertise to augment your team where your programme needs it most.