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How do I troubleshoot an Altivar Process Drive that would not connect to a CanOpen network?

Issue:
What are the steps to troubleshoot the Altivar Process Drive that is not connected to a CanOpen network?

Product Line:
Altivar Process Drive (ATV630, ATV930, ATV650, ATV950, ATV660, ATV960, ATV680, ATV980)

Environment:
All serial numbers for Altivar Process Drive

Cause:
N/A

Resolution:
Note: This FAQ goes over some basic checks and troubleshooting tips. For extended troubleshooting please refer to your drives CanOpen manual.

Drive Will Not Connect

Card
- Confirm Card Module part number correct
  - FA320879:https://www.se.com/us/en/faqs/FA320879/
Installation
- Make sure card is installed in appropriate Slot. Should be using Slot A for all Process Drives
- Pin Layout - Make sure to use proper pinouts for cables.
  - FA320885:www.se.com/us/en/faqs/FA320885/
- Isolate any electrical interference
  - Use conduits or other isolating material
  - Separate control and power connections
- Terminating resistors must be placed on both ends of a CAN bus line. A 120 Ohms terminating resistor between CAN_L and CAN_H is used for this purpose.
Network
- Check for any duplicate addresses on the network.
- Check to make sure you have proper configured assemblies
- Check LEDs on the drive
- The following FAQ describes the LEDs status for Ethernet IP Field-bus for the Altivar Process Drives
  - FA320885:https://www.se.com/ww/en/faqs/FA320962/
Programming
- Check Basic Settings on the drive. Make sure the following is set:
  - [CANopen Address]
  - [CANopen Baudrate]
  - [CANopen Error]

Drive Connects But Will Not Run

Network
- Verify you can read from the drive
- Verify reading and writing to correct CanOpen Index registers
  - Altivar 600 Communication Registers
  - Altivar 900 Communication Registers
Programming on the Drive
- Confirm drive is setup for Network Control
- Check Command and Reference Menu
- [Complete settings] [Command and Reference]
Troubleshooting
- Check Communication Map
  - [Display] [Communication map]
  - Check Command Channel
  - Command Register
  - Ref Freq Channel
  - Ref Freq
Reference attached manuals for further troubleshooting

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