Power Monitoring Expert Error "Missing Template" When Clicking on the Settings Link in the Web Applications

搜尋常見問題

Issue
Unable to view the settings in the Web Applications

Product Line
Power Monitoring Expert 8.0

Environment
Power Monitoring Expert 8.0 systems in which the default/Web path was changed to something else for the installation.

Cause
GeneralSettingsDialog.js file does not get updated for systems that are not using a web URL path other than default /Web.

Resolution

1) Navigate to the installation directory (i.e. C:\Program Files (x86)\Schneider Electric\Power Monitoring Expert\) and then "...\Applications\ApplicationFramework\content\"
2) Open the file "GeneralSettingsDialog.js" using a text editor (eg. Notepad, Notepad++)
3) Change line 25 so that the virtual path is correct. Example of the default path: " TemplateUtil.LocAndLoad('/Web/Content/GeneralSettingsDialog.html', new Core.CallBack(function (templateText) {"
- If the path to the Web Applications is servername\pme line 25 would need changed to: "TemplateUtil.LocAndLoad('/pme/Content/GeneralSettingsDialog.html', new Core.CallBack(function (templateText) {")