Is it possible to migrate from ATV31 to ATV320 drive in SoMove?

搜尋常見問題

Issue:
Migrating from ATV31 to ATV320 drive using SoMove.

Product Line:
ATV31 ATV312 ATV320

Environment:
All serial numbers, all model numbers

Cause:
No direct migration from ATV31 to ATV320.

Resolution:
In order to migrate from ATV31 to ATV320, first migrate from ATV31 to ATV312 in SoMove and save the ATV312 file to the PC. Then perform migration from ATV312 to ATV320 using the saved ATV312 file. The link below is the migration manual. The steps of migration from ATV31 to ATV312 are the same as those in the ATV312 to ATV320 migration manual.

Further detail can be found in the ATV312 to ATV320 Migration Manual.