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搜尋常見問題
Synchronization failed and network error on EPC mobile
Sometimes, you might see Synchronization failed and network error on EcoStruxure Power Commissioning Mobile application as given in the Pic 1 and Pic 2 while trying to finalize the commissioning on the application

Pic 1                                                                  Pic 2

Pic 1 Pic 2


First you will get the error as Synchronization failed (Pic 1)and once you click Ok button, you get the network error as shown in Pic 2.
Root cause: This issue occurs when the speed of the internet connection on the mobile is very slow.
It is always recommended to have proper network connectivity on finalizing your commissioning.

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