How do I update the firmware of my Smart-UPS Ultra 5 - 10kW?

Issue:
Smart-UPS Ultra UPS models feature user updateable UPS Firmware.
This allows for ongoing improvements, feature enhancements, and cybersecurity remediations of Smart-UPS Ultra products after deployment.

Product line:
Smart-UPS Ultra 5-10kW models

Resolution:
Note: We recommend to always keep your UPS up to date with the latest UPS Firmware

Follow the steps below to update the UPS firmware via the Network Management Card web interface or command line interface.

1. Perform a Logic Reset or "Brain Dead". Refer to FAQ000267847.
2. Update the UPS firmware by following the steps outlined in FA170679 or FAQ000242942.
   • Note: The UPS output must be turned off before initiating the firmware update.

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