Schneider Electric Product Recall Safety Notice
Hazard: The results of analysis performed by Schneider Electric show that battery issues caused by an internal battery nonconformance may affect the battery performance and, in a very low number of cases, result in localized overheating.
Affected Products:
The battery issue from a limited batch was identified in Smart-UPS On-Line UPS systems using the 192V battery cartridge (part no. APCRBC140) made between May 6th, 2019, and May 10th, 2020.
Refer to the instructions below to determine if your product is affected.
Remedy:
Affected batteries (part no. APCRBC140) need to be replaced and will be provided.
The APCRBC140 battery is user serviceable and hot swappable.
如何查詢您的生產日期代碼
查詢生產日期代碼將幫助您確定您的設備是否受到影響。
生產日期代碼是機型上序號的前六個字元，以及產品後面板上附加的序號標籤。此標籤也可能位於前擋板後面。關於 UPS/外部電池組内的電池模組，機型和序號位於任一電池模組上。
目標： 判斷 UPS/外部電池組內的電池模組是否受到影響。
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Refer to the affected model list
- DLRT192RMBP, DLRT192RMBP2, DLRT5KRMXLI, DLRT5KRMXLT, DLRT8KRMXLI, DLRT8KRMXLT
- FJRT10KXLI, FJRT192BP, FJRT192BP2, FJRT5KXLI, FJRT8KXLI
- SMRT5KRMXLW-HW
- SRT10KRMXLI, SRT10KRMXLIQ, SRT10KRMXLT, SRT10KRMXLT-IEC, SRT10KRMXLTQ, SRT10KXLI, SRT10KXLIQ, SRT10KXLT, SRT10KXLT-IEC, SRT10KXLTQ, SRT10KXLTW, SRT10RMXLIX806, SRT192BP, SRT192BP2, SRT192RMBP, SRT192RMBP2, SRT192RMBPM, SRT5KRMXLI, SRT5KRMXLIM, SRT5KRMXLIQ, SRT5KRMXLT, SRT5KRMXLT-IEC, SRT5KRMXLT-IECQ, SRT5KRMXLTQ, SRT5KRMXLW-HW, SRT5KRMXLW-HWQ, SRT5KXLI, SRT5KXLIQ, SRT5KXLT, SRT5KXLT-IEC, SRT5KXLT-IECQ, SRT5KXLTQ, SRT6KRMXLI, SRT6KRMXLIM, SRT6KRMXLIQ, SRT6KRMXLT, SRT6KRMXLT-IEC, SRT6KRMXLTQ, SRT6KXLI, SRT6KXLIQ, SRT6KXLT, SRT6KXLTQ, SRT8KRMXLI, SRT8KRMXLIQ, SRT8KRMXLT, SRT8KRMXLT-IEC, SRT8KRMXLTQ, SRT8KXLI, SRT8KXLIQ, SRT8KXLT, SRT8KXLT-IEC, SRT8KXLTQ
- SURT10000XLICH, SURT192XLBP, SURT3000XLICH, SURT5000XLICH, SURT6000XLICH, SURT8000XLICH
- *APCRBC140 (replacement battery cartridge part number in case you have inventory)
- DLRT192RMBP, DLRT192RMBP2, DLRT5KRMXLI, DLRT5KRMXLT, DLRT8KRMXLI, DLRT8KRMXLT
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If the battery module inside your UPS/external battery pack has been replaced, proceed to Step 3.
If the battery module inside your UPS/external battery pack has never been replaced, does your UPS/external battery pack serial number fall in the following ranges? If so, proceed to Step 3. If not, STOP your unit is not affected.
Affected model # starting with: DLRT5K, DLRT8K, FJRT5K, FJRT8K, FJRT10K, SMRT5K, SRT5K, SRT6K, SRT8K, SRT10K, SRT10RM
Date code range starting with: AS1919 through AS2019 / AQ1919 through AQ2019
Affected model # starting with: DLRT192, FJRT192, SRT192, SURT192
Date code range starting with: 7S1919 through 7S2019
Affected model # starting with: SURT3000, SURT5000, SURT6000, SURT8000, SURT10000
Date code range starting with: AS1919 through AS2019
Affected model # : *APCRBC140 (replacement battery cartridge part number in case you have inventory)
Date code range starting with: 7A1919 through 7A2019
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Affected battery module part numbers: 0M-1863B-003, 0M-1863C-703, 0M-816336A-700, 0M-816336B-700, 0M-816336C-700
Serial number date code: 7A1919 through 7A2019
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• Identification label - BM13170, BR8376, BR8529, BM13756, BR8856, MU1457
Note: Only those battery modules within the date code range and with the identification label are affected by this Product Safety Notice.
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