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PME Report Subscription settings - The Manual Entry tab in the email list of recipients in the Subscription setting in missing.

Issue
Report Subscription settings - The tab in the email list of recipients in the Subscription setting in missing. Manual Entry tab.
In the picture below what the customer sees. The picture has been edited to show that the tabs "User/Groups" and "Manual Entry” tabs are missing.


Image

Environment
PME2020
The behavior has been observed with Google Chrome.  Version 83.0.4103.97 (Official Build) (64-bit) and Version 83.0.4103.61 (Official Build) (64-bit).

Cause
It looks like Chrome just has a problem trying to render the tabs sometimes


Proposed Solution

  • If the customer cancels and brings up "Select Recipients" then sometimes the tabs are there and sometimes they are not.
  • The functionality is not affected. Click where the Manual Entry tab should be, and it will work. For new users might be a problem.
  • An alternative workaround is to use Edge Explorer
  • Verify that the browser is up to date with the most recent versions.


Attachments/Links

Schneider Electric Україна

PME Report Subscription settings - The Manual Entry tab in the email list of recipients in the Subscription setting in missing.

Issue 
Report Subscription settings - The tab in the email list of recipients in the Subscription setting in missing. Manual Entry tab.
In the picture below what the customer sees. The picture has been edited to show that the tabs "User/Groups" and "Manual Entry” tabs are missing.


Image

Environment
PME2020
The behavior has been observed with Google Chrome.  Version 83.0.4103.97 (Official Build) (64-bit) and Version 83.0.4103.61 (Official Build) (64-bit).

Cause
It looks like Chrome just has a problem trying to render the tabs sometimes


Proposed Solution

  • If the customer cancels and brings up "Select Recipients" then sometimes the tabs are there and sometimes they are not.
  • The functionality is not affected. Click where the Manual Entry tab should be, and it will work. For new users might be a problem.
  • An alternative workaround is to use Edge Explorer
  • Verify that the browser is up to date with the most recent versions.


Attachments/Links

Schneider Electric Україна

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It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.