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How to reset the Geo SCADA super-user account in case you forgot the password
It is possible to reset the Geo SCADA super-user account in case its password is lost. The user must have Windows Administrative rights to that computer.
The procedure is the following:
  1. Shutdown the Geo SCADA Server, wait until it is down, with the Server icon in gray color
  2. Go to Windows Control Panel and select the “Programs and Features” option:
Programs
  1. Under “Uninstall or change a program”,  click on “Schneider Electric EcoStruxure Geo SCADA Expert 2020” (or the version you have installed) and select the “Change” option:
Change
  1. This will bring the Geo SCADA installation splash screen. Click on “Next”:
Splash
  1. Click on “Modify”:
Modify
  1. Check the “Change Super-User Account” check-box (don’t change anything else) and click on “Next”:
Checkbox
  1. Enter the super-user "User Name" and password, then click on “Next”:
user
  1. Click on “Install”:
install
  1. Click on “Finish”:
finish

  1. Now you can start Geo SCADA Server. The new account will be available for use. Note that the super-user account must be used carefully and should not be of public knowledge. Best practice is to disable it when an application has proper security settings in place.

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