{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
How can we help you today?
What to check when the Magelis HMI cannot send emails via SMTP2Go?

Article available in these languages: Spanish

Issue:
Vijeo Designer Runtime cannot send emails via SMTP2Go on the Magelis but is successful via simulation

Product Line:
Vijeo Designer, Magelis HMI, XBTGT, XBTGK, XBTGH, HMIGTO, HMIGTU, HMIGK

Resolution:
When the HMI cannot send emails, but simulation works fine, it is likely the network settings on the HMI are incorrect. Ensure that the IP, Subnet Mask, Default Gateway, and DNS server are all set up correctly. Typically you can compare your PC's settings vs the HMI's settings to find the differences (if they are on the same network).

Schneider Electric UK

Explore more
Range:
Articles that might be helpful Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: