{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
How can we help you today?
Cannot activate Control Expert without Internet access.
If the PC does not have Internet access, Control Expert can also be activated using either phone or the web portal. (see following instructions)

NOTE: For activation by phone you need the Entitlement Certificate of the software product to be activated ready to hand.


Activation of Licenses by phone
StepAction
1Start the Schneider Electric License Manager.
2In the Local tab click the Activate button.
Result: The Activation Method dialog opens.
3Select By phone as activation method.
Result: In the text box a short procedure description of this method is displayed. You can print this short procedure description using the Print button.
4Click the Next button.
Result: The Product Selection dialog opens.
5Select the software product to be activated from the list. Verify that you select the correct Version and Duration for the product.
6Click the Next button.
Result: The Call Software Registration Center dialog opens.
7Make sure that the Entitlement Certificate is ready at hand.
8Call one of the Software Registration Centers listed in the text box of the Call Software Registration Center dialog.
9Click the Next button.
Result: The Complete Activation dialog opens.
10Follow the instructions of the Software Registration Center operator. The operator needs the following information:
  • Short Code Request (from the Complete Activation dialog)
  • Activation ID (from the Entitlement Certificate)
  • Your e-mail address
  • Your decision if you want to accept or decline to receive e-mails with news on Schneider Electric products.
11The operator returns the Short Code Response to you.
12Enter the Short Code Response in the Complete Activation dialog.
13Click the Next button.
Result: The Finished Activation dialog opens. Information on the software product activated during this session is displayed.
14
  • Either click the Finish button.
    Result: The Local tab of the Schneider Electric License Manager is displayed showing the activated license in a new line.
    NOTE: The Part Number and the Activation ID of products activated by phone are not displayed in the list of licenses.
  • Or, if you want to activate a further license, click the Continue button.

NOTE: You may have to restart your software product in order to detect this change in license configuration.



Activation of license by Web Portal
StepAction
1Start the Schneider Electric License Manager.
2In the Local tab click the Activate button.
Result: The Activation Method dialog opens.
3Select By web portal as activation method.
Result: In the text box a short procedure description of this method is displayed. You can print this short procedure description using the Print button.
4Click the Next button.
Result: The Activation ID dialog opens.
5Enter the Activation ID which can be found in the Entitlement Certificate of the software product to be activated.
If you want to activate multiple software products, you have to enter the different Activation IDs in separate lines.
Result: The Next button is activated.
6Click the Next button.
7Select the directory where the XML request file should be saved.
NOTE: If you want to connect to the Software Licensing Web Portal on another PC it is recommended to save the XML request file on a portable medium (e.g. USB stick).
8Click the Next button.
Result: The How to Continue dialog opens.
9In the text box a short procedure description of how to continue is displayed.
This description contains a URL address you need to connect to the Software Licensing Web Portal.
NOTE: If you want to connect to the Software Licensing Web Portal on another PC it is recommended to also save this URL address on a portable medium (e.g. USB stick).
10Click the Next button.
Result: The Complete Transaction dialog opens.
To be able to continue you first have to retrieve the XML response file from the Software Licensing Web Portal (see next table).


Complete Transaction Procedure
StepAction
1Return to the PC with the software product to be activated.
If you closed the Schneider Electric License Manager you have to re-start it and click the Complete button in the Local tab.
Result: The Complete Transaction dialog opens (or is still opened).
2Locate the received XML file (e.g. on a USB stick or a hard drive) and click the Open button.
3Click the Next button.
Result: The Complete Transaction dialog opens.
In the text box information about the internal processing of license activation is displayed.
4After the license is successfully created, click the Finish button.
Result: The Local tab of the Schneider Electric License Manager is displayed showing each activated license in a new line.

NOTE: You may have to restart your software product in order to detect this change in license configuration.

Schneider Electric UK

Explore more
Range:
Articles that might be helpful Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: