Whenever you launch EcoStruxure Control Expert Classic v15.3, a Username and Password prompt appears.



There are three possible reasons why EcoStruxure Control Expert Classic v15.3 is asking for a username and password.

Reason 1:
The SecurityAdmin profile was not properly created after installation.

Before performing the following steps, ensure the logged in user has Administrator privileges.

1. Search Computer Management in the start menu (Run as Administrator)
2. Expand the System Tools
3. Expand the Local Users and Groups
4. Click 'Users'
5. Click 'Actions'
6. Click 'New Users...'
   1. User name: SecurityAdmin
   2. Full name: SecurityAdmin
   3. Description: Schneider Electric user for M580 - User created
   4. Password: Strong password
      1. Default password: Azertyuiop12!
   5. Confirm Password: re-enter strong password
7. Unselect 'user must change password at next login'
8. Select 'Password never expires'
9. Click 'Create'
10. Click 'Groups'
11. Double click 'Users'
12. Click 'Add'
13. Enter SecurityAdmin
14. Click 'Check Name'
15. Click 'OK'
16. Click 'Apply' and 'Ok'
17. Double click 'SchneiderElectricCSUsers'
18. Click 'Add'
19. Enter SecurityAdmin
20. Click 'Check Name'
21. Click 'OK'
22. Click 'Apply' and 'Ok'
23. Search Services in start menu (Run as Administrator)
24. Double click on SecurityServices
25. Click 'Log on' tab
26. Enter the password used in step 6.4
27. Click 'Ok'
28. Click on 'Start'
29. Perform steps in detailed in Reason 3
30. Restart PC

Reason 2:
The default password for the SecurityAdmin profile has expired.

Before performing the following steps, ensure the logged in user has Administrator privileges.

1. Search Computer Management in the start menu (Run as Administrator)
2. Expand the System Tools
3. Expand the Local Users and Groups
4. Click on 'Users'
5. Double click on SecurityAdmin
6. Check the box for 'Password never expiries'
7. Click 'Apply'
8. Click 'OK'

1. Search 'Edit group policy' in the start menu
2. Expand the Computer Configuration
3. Expand the Windows Settings
4. Expand the Security Settings
5. Expand the Local Policies
6. Click on User Rights Assignment
7. Double click on Log on as a service
8. Click 'Add User or Group'
9. In the text box enter SecurityAdmin
10. Click 'Check Names'
11. Click 'OK'
12. Click 'Apply'
13. Click 'OK'
14. Restart PC

Released for:Schneider Electric UK