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PowerChute Agent: Disconnecting the 940-0128D Cable Causes Low Battery Event
Issue:
PowerChute Agnet disconnecting the 940-0128D Cable Causes Low Battery Event
Product Line:
PowerChute Serial Shutdown
PowerChute Business Edition
940-0128D cable
Smart-UPS
Environment:
All supported OS
Cause:
When the 940-0128D cable is disconnected from the UPS, it mistakenly triggers a Low Battery event in the PowerChute software.
Solution:
Stop PowerChute before disconnecting the cable.
Released for:Schneider Electric USA
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