{}

Our Brands

Impact-Company-Logo-English Black-01-177x54
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.
How can we help you today?
SMTP server returned error “Illegal address syntax from unknown in MAIL command:” when emailing the historical logs from an EGX300
Issue
The SMTP server returned the following error:

Nov 26 09:16:03 ip-10-10-20-165 postfix/smtpd[23309]: warning: Illegal address syntax from unknown[192.168.0.64] in MAIL command: test@Schneider-electric.com

Also, the diagnostic page of the EGX300 shows a "connection error" under the SMTP portion.

Product Line
EGX300

Environment

EGX300 built in webpage configuration

Cause
The From Address: and To Address: are not in a format that the SMTP server recognizes.
SMTP server returned error “Illegal address syntax from unknown in MAIL command:” when emailing the historical logs from an EGX300




Resolution
Add the signs "<" and ">" to the From Address: and To Address: fields.

SMTP server returned error “Illegal address syntax from unknown in MAIL command:” when emailing the historical logs from an EGX300
Now, verify proper email operation.

Schneider Electric USA

Explore more
Range:
Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:
Explore more
Range:
move-arrow-top
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.