{}

Our Brands

Schneider Electric USA Website

Welcome to our website.
How can we help you today?
Where can I find the Q2C or Order number for an S-Flex drive?
Issue:
Need to identify the Factory Order, or Quote to Cash number for an enclosed S-Flex drive.

Product Line:
ATV212, S-Flex, Sflex

Environment:
All models

Cause:
To determine warranty status or check the Bill of Materials for spare parts.

Resolution:
One the back of the S-Flex enclosure door of the is the nameplate.  On the lower left is a box labeled FO Number/Q2C Code.  This should show an 11 digit number (order number).  If the box is blank, or shows "Warehouse" the unit was a stock item.  For stock/warehouse drives, we would need to check the serial number directly on the drive itself.

Schneider Electric USA

Attachment(s)
S-Flex nameplate.jpg [186.48 KB]
Where can I find the Q2C or Order number for an S-Flex drive?
Issue:
Need to identify the Factory Order, or Quote to Cash number for an enclosed S-Flex drive.

Product Line:
ATV212, S-Flex, Sflex

Environment:
All models

Cause:
To determine warranty status or check the Bill of Materials for spare parts.

Resolution:
One the back of the S-Flex enclosure door of the is the nameplate.  On the lower left is a box labeled FO Number/Q2C Code.  This should show an 11 digit number (order number).  If the box is blank, or shows "Warehouse" the unit was a stock item.  For stock/warehouse drives, we would need to check the serial number directly on the drive itself. 
 

Schneider Electric USA

Attachment(s)
S-Flex nameplate.jpg [186.48 KB]
Explore more
Range:
Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:
Explore more
Range:
move-arrow-top
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.